Nicolas is an outstanding professional and person. I worked with him for more than 4 years in Wabi and together we led many projects. In every single one of them, he was always a key player and played a very important role for their success. It was a pleasure to collaborate with him.
Nicolás Bucchi · Fractional COO · Full Time Operator
When your operations, structure or team stop scaling, it's time to call me
I scale startups without breaking their culture.
I operate where founders can't — or won't — and build structures that survive growth.
Fractional COO - Head of Operations
X12
Team Growth
6.5+
Years leading transformation
15+
Years of experience
4
Companies Scaled
Who I am
BETWEEN VISION AND RESULTS,
I OPERATE
Industrial Engineer & Executive MBA with executive education at Oxford, Barcelona, Buenos Aires and Cape Town. I've built teams from zero, scaled them, and held cultural cohesion together through the hardest stretch of any startup: mid-stage scaling.
I'm not a consultant. I don't come in, run a diagnostic, and leave.
I operate from the inside — I make the hard calls, ship structures that hold under real pressure, and document everything so the knowledge stays in the org.
Scaling without structure isn't speed. It's organizational debt.
Every org I scale is left with a repeatable system.
Cultural transformation:
· Designed
· Implemented
· Documented
· Designed
· Implemented
· Documented
Every org I scale is left with a repeatable system. It doesn't depend on one person — the structure runs on its own.
What I offer
THREE MODELS.
ONE MISSION.
01
1:1 Mentoring
1:1 MENTORING
ON CONCRETE
CHALLENGES
For founders · COOs · Heads of Operations
You don't need a COO inside the company: you need to solve one concrete problem — a structure that doesn't hold, a team that isn't delivering, a process that breaks as you grow. 1:1 sessions built on your real cases, focused on the decisions you're making this week.
- 60-minute 1:1 sessions, biweekly or monthly
- Agenda built on your real cases, not on theory
- Diagnosis of the challenge and an action plan per session
- Access to the Scale-Up Framework and its working tools
- Async follow-up between sessions
Minimum commitment
3 months
02
Fractional COO
PART-TIME
HEAD OF
OPERATIONS
For founders · Series A/B · Portfolio investors
You've got product-market fit but ops won't scale. The founder is buried in execution, or the investor needs to de-risk execution before the next round. I step in as COO, operating across 2–4 companies in parallel.
- 30-day ops diagnostic with a 90-day roadmap
- Operating model built for your stage and verticals
- Team management: hiring, onboarding, performance, culture
- Direct reporting to CEO, investor, or board
- Outcome SLA with clear milestones and agreed metrics
Minimum commitment
12 months
03
Full Time Operator + Framework
DEEP
OPERATIONAL
TRANSFORMATION
For visionary founders · Long-term investors
You closed the round. Now you need to transform the org from the inside — not with a consultant who leaves, but with someone who builds the structure, lives it, and optimizes it.
- Full-time role as COO / Head of Operations
- 18-month transformation plan with quarterly milestones
- Documented, repeatable framework as intellectual property
- Building a measurable organizational culture
- Equity or growth-share component on top of retainer
Minimum commitment
18–24 months
The method
THE SCALE-UP
FRAMEWORK
A documented methodology for scaling organizations without losing their identity. Not theory — it comes from operating real startups in growth mode.
See the full framework →01
DIAGNOSIS
Mapping current operations, spotting bottlenecks and cultural breaking points. Deliverable: an ops X-ray with prioritized fixes.
02
STRUCTURE
Designing the scalable operating model — processes, roles, team rituals, and decision systems that hold under real pressure.
03
CULTURE
Activating purpose as an operational lever. Culture is how decisions get made when the founder isn't in the room.
04
EXECUTION
Implementation with tracking metrics. Every change has an owner, a deadline, and a defined success criterion.
05
DOCUMENTATION
All operational knowledge is systematized as IP. The org doesn't depend on me — it depends on the system.
06
REPLICATION
The framework is built to transfer to other contexts and organizations. The IP we build together holds value well beyond the engagement.
Is your startup hitting mid-stage scaling? That's the make-or-break moment.
Free diagnosticCredentials
ACADEMIC
BACKGROUND
Postgraduate & Master's
2025
Executive & Management Coaching
University of Cape Town
🇿🇦 South Africa
2023
Oxford Leading Strategic Projects Programme
Saïd Business School · University of Oxford
🇬🇧 United Kingdom
2017–2018
Executive Master in Business Administration
Universitat de Barcelona
🇪🇸 Spain
2014
Management PostGraduate
Pontificia Universidad Católica Argentina (UCA)
🇦🇷 Argentina
2013–2014
Master in Neurolinguistic Programming (NLP)
Instituto Americano de Formación e Investigación · IANLP
🇦🇷 Argentina
2007–2012
Industrial Engineer
Universidad Tecnológica Nacional (UTN)
🇦🇷 Argentina
Certifications
Skills for the Green Transition
Cambridge Judge Business School
2023
Salesforce Certified Agentforce Specialist
Salesforce
2024
Salesforce Certified AI Associate
Salesforce
2024
Salesforce Certified Service Cloud Consultant
Salesforce
2024
Salesforce Certified Sales Cloud Consultant
Salesforce
2023
Salesforce Certified Administrator (SCA)
Salesforce
2023
NLP Master Practitioner
IANLP · International Association for NLP
2014
NLP Practitioner
IANLP · International Association for NLP
2013
Proof
WHAT PEOPLE WHO
WORKED WITH ME SAY
01 / 05
READY
TO OPERATE?
If your startup is at a critical growth inflection and you need someone to operate from the inside, let's talk. No pitch, no sales — just a direct conversation.